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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cary Harbison

December 20, 2023

5  out of  5 rating by Cary Harbison
"Thanks. Great agent to deal with."
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Kevin Zuck

November 17, 2023

5  out of  5 rating by Kevin Zuck
"I have been with Michael Jones as my agent for 10 years. He and his staff have always taken care of my issues within the day of contact or called everyday with updates to my problem. He and his staff are very courteous and professional in what they do. Hope to be with him and his staff for another 10."
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Taylor Herbst

October 31, 2023

5  out of  5 rating by Taylor Herbst
"Very helpful, always checking to be sure I’m getting all the discounts, and promptly respond to any questions"
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Graesen Meystedt

October 26, 2023

5  out of  5 rating by Graesen Meystedt
"Been here along time and appreciate the honesty and kindness I’m always given!"
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Brian Howard

March 16, 2023

1  out of  5 rating by Brian Howard
"Do not use this insurance firm. I called left a message to get a home owners quote. Never called back. Called on 03/16/23 got hung up on because I asked if they were super busy giving qoutes. Called back and Carrie said I am sorry I don't know what happened. I said I know what happened I heard you hang up the phone. Very unprofessional"
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Keith Neal

December 31, 2022

5  out of  5 rating by Keith Neal
"I have been with Michael Jones State Farm for many years now. I couldn't be happier with the service I receive from them. I don't feel like a stranger, when I call. They always have the answer for me and the very few times they may not have known the answer, they got back to me in a timely manner. If you are looking for an insurance agency with your best interests in mind, you will find in with Michael Jones State Farm."
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Kanel Baldwin

December 8, 2022

5  out of  5 rating by Kanel Baldwin
"To be perfectly honest, this car insurance company has been their for me throughout the time that I was/ and still a happy customer...Thank you and "Merry Christmas 🎅 🎄."
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Debi Freeman

October 20, 2022

5  out of  5 rating by Debi Freeman
"We have had Michael Jones -State Farm Insurance as our insurance company on all of our vehicles, our house and our camper, and we would recommend everyone who needs insurance to call them and talk to them!!!! Thank you Michael Jones and all of your employees for helping with all of our needs!!!!!"
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October 7, 2022

5  out of  5 rating by Pitters
"Priceless Proclass Insurance! The Michael Jones Team has your back so you can confidently move forward with yours. Thank you StateFarm!"
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Hannah Schaefer

October 4, 2022

5  out of  5 rating by Hannah Schaefer
"My hometown insurance people. They know you by name and are always willing to help. Thank you to Carrie, Jeff, Mike and everyone else at the agency for the many years of support!"
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Michelle Lumpkins

September 1, 2022

5  out of  5 rating by Michelle Lumpkins
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Rob Grieshop

August 5, 2022

5  out of  5 rating by Rob Grieshop
"Easy to work with and fast response when we needed it"
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Dawson Stanley

June 17, 2022

5  out of  5 rating by Dawson Stanley
"From the day I called I have had no problems and the team there have always been more than happy to help"
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Suzanne Innis

June 10, 2022

5  out of  5 rating by Suzanne Innis
"I have been with Mike Jones for over 15 years and have always received excellent service!"
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JoAnn Williams

May 13, 2022

5  out of  5 rating by JoAnn Williams
"There is not a better agent anywhere than Mike Jones. Great experiences over the years with State Farm."
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Adam James

April 28, 2022

5  out of  5 rating by Adam James
"Jeff Gates is great to work with!"
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Mary Prince

April 25, 2022

5  out of  5 rating by Mary Prince
"Mike Jones and everyone at this office has always made us feel important to them and appreciative of our business! They are quick to respond to any inquiries or claims. We're very happy to have our home and autos covered by State Farm, and especially Mike Jones' Agency!"
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Michael Moen

April 19, 2022

5  out of  5 rating by Michael Moen
"Mike and his team are top notch. They are readily available and are always able to answer my questions when I call."
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Bill Bess

March 21, 2022

5  out of  5 rating by Bill Bess
"Mike Jones is a friend and have known him for several years. His staff is top notch and go out of their way to aid my insurance needs. However. insurance is a necessary commodity and if your rates continue to climb, I will seek other companies."
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Randall Grady

March 7, 2022

5  out of  5 rating by Randall Grady
"As a new customer we were comfortable with the quality of service. Jeff went above and beyond to get us onboard with the specifics of our new policy."
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Chloé G.

March 3, 2022

5  out of  5 rating by Chloé G.
"My family has been using State Farm for many years so when the time came I bought my own car, I also wanted to use State Farm. They’re always so nice and efficient, especially Carrie! She’s so quick to respond to my needs or concerns and very kind!"
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Craig Williams

February 21, 2022

5  out of  5 rating by Craig Williams
"I just want to thank State Farm for protecting my property. Insurance is about protection and taking that worry off my family."
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Steven Gulley

January 24, 2022

4  out of  5 rating by Steven Gulley
"Having my insurance through Michael Jones' State Farm offices is just about as good as it gets. While I've never had am occasion to file a claim, something I hope that I never have to do, my experiences with State Farm Auto Insurance have always had a positive outcome. All of my vehicles for the last 35-years have been insured with State Farm, and I can't think of any other insurance company that I would insure my vehicles with."
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Steve Halter

January 24, 2022

5  out of  5 rating by Steve Halter
"We we having issues with our old agent just flat out not responding to us when we had a claim. No one has time for that ridiculousness. The Mike Jones office is very responsive, informative and professional."
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Samantha Sagraves

January 20, 2022

5  out of  5 rating by Samantha Sagraves
"I was originally living in Florida and when I move to cape Girardeau, Michael jones was quick to respond and made the transition from state to state quick and easy. He was helpful with discounts and even offered to set up a meeting to go over further discounts that could be available! They are great and I would definitely recommend."