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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ross Gartman

Ross Gartman

November 19, 2024

5  out of  5
rating by Ross Gartman
"Mike is a GREAT guy and cares about his customers. It’s always good to find a person you trust with your assets!!!!"
We responded:
"Thanks Ross!!! We really appreciate the great review!! "
Profile photo of Malorie Jones

Malorie Jones

October 30, 2024

5  out of  5
rating by Malorie Jones
"Sarah is so friendly, knowledgeable, and easy to work with! We are so thankful for her insurance services!!"
We responded:
"Thanks Malorie to take the time to leave us a review!!! We really appreciate your business and agree that Sarah is great!! "
Profile photo of Jessi Leigh

Jessi Leigh

October 28, 2024

5  out of  5
rating by Jessi Leigh
"Highly recommend! Staff is not top notch and very quick with communication. They are ao easy to work with and helpful to get us the best rates for our specific needs."
We responded:
"Thanks Jessi for the review!! We really appreciate it!! "
Profile photo of Cary Harbison

Cary Harbison

December 20, 2023

5  out of  5
rating by Cary Harbison
"Thanks. Great agent to deal with."
We responded:
"Hey Cary, thanks for the review!! We appreciate your business!! Have a Merry Christmas and a Happy New Year!!"
Profile photo of Kevin Zuck

Kevin Zuck

November 17, 2023

5  out of  5
rating by Kevin Zuck
"I have been with Michael Jones as my agent for 10 years. He and his staff have always taken care of my issues within the day of contact or called everyday with updates to my problem. He and his staff are very courteous and professional in what they do. Hope to be with him and his staff for another 10."
We responded:
"Thank you Kevin for the awesome review!! Also, thank you for the many years you have been with us and trusted us with all your insurance needs!!"
Profile photo of Taylor Herbst

Taylor Herbst

October 31, 2023

5  out of  5
rating by Taylor Herbst
"Very helpful, always checking to be sure I’m getting all the discounts, and promptly respond to any questions"
We responded:
"Hey Taylor, good to hear from you and thanks for the review!! We really appreciate it!!"
Profile photo of Graesen Meystedt

Graesen Meystedt

October 26, 2023

5  out of  5
rating by Graesen Meystedt
"Been here along time and appreciate the honesty and kindness I’m always given!"
We responded:
"Thank you for the review!! We really appreciate it!!"
Profile photo of Brian Howard

Brian Howard

March 16, 2023

1  out of  5
rating by Brian Howard
"Do not use this insurance firm. I called left a message to get a home owners quote. Never called back. Called on 03/16/23 got hung up on because I asked if they were super busy giving qoutes. Called back and Carrie said I am sorry I don't know what happened. I said I know what happened I heard you hang up the phone. Very unprofessional"
We responded:
"Sorry Brian, I heard Carrie on the phone with you and she did apologize to you for getting disconnected. You weren't hung up on and Carrie is very professional and we get nothing but compliments on her. Sorry again for any inconvenience this caused you."
Profile photo of Keith Neal

Keith Neal

December 31, 2022

5  out of  5
rating by Keith Neal
"I have been with Michael Jones State Farm for many years now. I couldn't be happier with the service I receive from them. I don't feel like a stranger, when I call. They always have the answer for me and the very few times they may not have known the answer, they got back to me in a timely manner. If you are looking for an insurance agency with your best interests in mind, you will find in with Michael Jones State Farm."
We responded:
"Thanks Keith for the great review!! We really appreciate it and we really appreciate your business!!"
Profile photo of Kanel Baldwin

Kanel Baldwin

December 8, 2022

5  out of  5
rating by Kanel Baldwin
"To be perfectly honest, this car insurance company has been their for me throughout the time that I was/ and still a happy customer...Thank you and "Merry Christmas 🎅 🎄."
We responded:
"Thanks Kanel!! We appreciate your business and you taking the time to leave us a great review!!"
Profile photo of Debi Freeman

Debi Freeman

October 20, 2022

5  out of  5
rating by Debi Freeman
"We have had Michael Jones -State Farm Insurance as our insurance company on all of our vehicles, our house and our camper, and we would recommend everyone who needs insurance to call them and talk to them!!!! Thank you Michael Jones and all of your employees for helping with all of our needs!!!!!"
We responded:
"Debi, thank you so much for the review!!"
Profile photo of Pitters

Pitters

October 7, 2022

5  out of  5
rating by Pitters
"Priceless Proclass Insurance! The Michael Jones Team has your back so you can confidently move forward with yours. Thank you StateFarm!"
We responded:
"Thank you for leaving an awesome review!!"
Profile photo of Hannah Schaefer

Hannah Schaefer

October 4, 2022

5  out of  5
rating by Hannah Schaefer
"My hometown insurance people. They know you by name and are always willing to help. Thank you to Carrie, Jeff, Mike and everyone else at the agency for the many years of support!"
We responded:
"Thanks Hannah for taking time to leave us a review!! We really appreciate it!!"
Profile photo of Michelle Lumpkins

Michelle Lumpkins

September 1, 2022

5  out of  5
rating by Michelle Lumpkins
"N/A"
We responded:
"Thanks Michelle for the review!! We greatly appreciate it!!"
Profile photo of Rob Grieshop

Rob Grieshop

August 5, 2022

5  out of  5
rating by Rob Grieshop
"Easy to work with and fast response when we needed it"
We responded:
"Thanks Rob, we appreciate you taking the time to give us a great review!! We really appreciate it and we appreciate your business!!"
Profile photo of Dawson Stanley

Dawson Stanley

June 17, 2022

5  out of  5
rating by Dawson Stanley
"From the day I called I have had no problems and the team there have always been more than happy to help"
We responded:
"Hey Dawson, thank you so much for the review it is greatly appreciated!!"
Profile photo of Suzanne Innis

Suzanne Innis

June 10, 2022

5  out of  5
rating by Suzanne Innis
"I have been with Mike Jones for over 15 years and have always received excellent service!"
We responded:
"Thank you Suzanne for taking the time out of your day to give us a great review!! We truly appreciate it!!"
Profile photo of JoAnn Williams

JoAnn Williams

May 13, 2022

5  out of  5
rating by JoAnn Williams
"There is not a better agent anywhere than Mike Jones. Great experiences over the years with State Farm."
We responded:
"Thank you JoAnn for taking time to leave us a review!!"
Profile photo of Adam James

Adam James

April 28, 2022

5  out of  5
rating by Adam James
"Jeff Gates is great to work with!"
We responded:
"Thanks Adam and yes Jeff is a great guy to work with!!"
Profile photo of Mary Prince

Mary Prince

April 25, 2022

5  out of  5
rating by Mary Prince
"Mike Jones and everyone at this office has always made us feel important to them and appreciative of our business! They are quick to respond to any inquiries or claims. We're very happy to have our home and autos covered by State Farm, and especially Mike Jones' Agency!"
We responded:
"Thank you Mary!! We really appreciate you and your family!!"
Profile photo of Michael Moen

Michael Moen

April 19, 2022

5  out of  5
rating by Michael Moen
"Mike and his team are top notch. They are readily available and are always able to answer my questions when I call."
We responded:
"Hey Michael, good to hear from you and thanks for the review!! We really appreciate it and we appreciate your business!!"
Profile photo of Bill Bess

Bill Bess

March 21, 2022

5  out of  5
rating by Bill Bess
"Mike Jones is a friend and have known him for several years. His staff is top notch and go out of their way to aid my insurance needs. However. insurance is a necessary commodity and if your rates continue to climb, I will seek other companies."
We responded:
"Thanks Billy for the good review!"
Profile photo of Randall Grady

Randall Grady

March 7, 2022

5  out of  5
rating by Randall Grady
"As a new customer we were comfortable with the quality of service. Jeff went above and beyond to get us onboard with the specifics of our new policy."
We responded:
"Hey Randall, thank you for taking the time to leave us the 5 star review!!! We appreciate it!!"
Profile photo of Chloé G.

Chloé G.

March 3, 2022

5  out of  5
rating by Chloé G.
"My family has been using State Farm for many years so when the time came I bought my own car, I also wanted to use State Farm. They’re always so nice and efficient, especially Carrie! She’s so quick to respond to my needs or concerns and very kind!"
We responded:
"Thank you Chloe! We appreciate the review and your business!!"
Profile photo of Craig Williams

Craig Williams

February 21, 2022

5  out of  5
rating by Craig Williams
"I just want to thank State Farm for protecting my property. Insurance is about protection and taking that worry off my family."
We responded:
"Thanks for the review Craig!!"